Frequently Asked Questions.
01. My Account
Do I need to have an account to order?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
Quick checkout process
Easily view your order status and order history
Receive Updates detailing our new releases and special promotions
What if I forgot my password?
On the login page, click “Lost password?” and you’ll be redirected to a page where you can create a new password.
What if I typed the wrong email address?
Please contact us so we can change your email address. We can change your email address, name, and address but we cannot change your order.
02. Payment
What payment methods do you accept?
We accept Major credit cards (VISA, Mastercard). We do not accept personal checks, money orders, direct bank transfers, or cash on delivery.
Are there any exchange rates?
All of our transactions are based in USD.
How secure is my online order?
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
03. The order
When will I receive the invoice for my order?
When you have paid for the order, you will automatically receive an invoice for your order.
How do I track my order?
We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number one day after we have shipped your order.
04. Product Care
How I clean Slang Products?
You can clean our product by a cotton fabric.
How Can I hang Slang Board?
You can check our Blog Post here.
Can I place cold or hot product on Table or Tableware product?
All Slang Items are water resistant, heat resistant and non-scratch able.
05.Gift Card
How do I purchase Gift Cards online?
We offer e-gift cards. Visit the Gift Cards page.
How do I receive my E-gift card?
When you buy Slang Gift Card, you will receive an email that includes an E-Gift Card and PIN code.
How do I check my balance or redeem an E-gift card?
To redeem, enter your Gift Card PIN at checkout and the Gift Card value will be deducted automatically from your total.
Can I send Slang Gift Card as Hard Copy?
Our Gift Card is E-Card for time being. You will receive it by mail only.
06.Customization
Can I Customize Slang Board or Photography Display
For any customization order please send us your request in the form below
